PRIVACY POLICY

Effective Date: July 15, 2025

Last Updated: July 15, 2025 

Industry Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.industrystudio.ca] (the "Site"), contact us, or engage with our services.

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide

  • Contact forms: Name, email address, phone number, and any other details you choose to submit.

  • Scheduling or booking services: Appointment preferences, class history, and any relevant details for service delivery.

  • Health history forms: Information related to injuries, medical conditions, or physical limitations that may impact your ability to safely participate in our programs. This information is considered Personal Health Information (PHI) and is collected, used, and protected in accordance with Ontario’s Personal Health Information Protection Act (PHIPA).

  • Newsletter sign-ups: Name and email address.

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and settings

  • Device information

  • Pages visited and time spent on the Site

  • Referring website or search engine

We may use cookies and similar technologies to enhance your browsing experience and analyze usage patterns.

2. How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and manage services and classes

  • Respond to inquiries and customer support requests

  • Design safe and personalized programming based on health history

  • Send newsletters or marketing communications (with your consent)

  • Improve website functionality and user experience

  • Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers to:

  • Process payments (e.g. Stripe, Square)

  • Send email communications (e.g. Mailchimp)

  • Host our website or class booking system (e.g Mariana Tek)

  • Comply with legal obligations or law enforcement requests

Health-related information is protected under PHIPA and is only accessible to authorized staff who need it to provide appropriate care or ensure your safety. It will not be shared with third parties without your explicit consent, unless required by law.

4. Your Rights and Choices

You have the right to:

  • Request access to or correction of your personal information

  • Withdraw your consent or request deletion of your personal data, subject to legal requirements

  • Opt out of marketing communications at any time by clicking "unsubscribe" in our emails

To make any of these requests, contact us at hello@industrystudio.ca.

5. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal and health information, consistent with the requirements of PHIPA and industry best practices. Access to your PHI is limited to authorized staff members who are trained in confidentiality and data protection.

6. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without verified parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Industry Studio
1841 Dundas St West, Toronto Ontario, M6J 1Y8
Email: hello@industrystudio.ca
Phone: 416-889-0237